how-to handbook

How cafés can protect their baristas and prevent workplace injuries.

Some customers want to learn everything about coffee; others want to grab their drink and go. Onyx Coffee co-founder Jon Allen helps you walk that fine line.

Choose a roasting partnership based on more than credentials.

Getting the most out of negotiating your lease renewal.

Vigorous upkeep: the key to machine longevity and good coffee.

Balancing industry changes with café standards.