Using Service Training to Empower Baristas
Baristas undergo weeks of training before serving coffee drinks—why companies should allocate the same resources to training for service and hospitality.
Hosting Virtual Events: How To Go Hybrid
By offering an array of engaging digital and in-person experiences, hybrid events can create a memorable and cohesive experience for all.
Glitter Cat Goes Digital—And Expands Their Reach and Impact
Originally focused on in-person bootcamps, Glitter Cat Barista recalibrated their events to help baristas prepare for coffee competitions, and found creative ways to broaden its scope.
Wage Transparency Is Possible In Your Cafe: Here’s How
What are the benefits of pay transparency, and how can cafés implement transparent pay structures without added expense or conflict? Experts from pay-transparent cafés have the answers, and they are eager to spread the…
How Go Fund Bean Harnesses Digital Spaces To Aid Coffee Workers
Originally launched to help out-of-work baristas during the early weeks of the pandemic, Go Fund Bean uses virtual spaces to offer tools and resources to coffee workers worldwide.
Leaderboard Brings Coffee Education Right To Your Home
Coffee competitions often occur in large spaces with people watching—Leaderboard: The Coffee Game takes the spirit of competitions and brings them into at-home and digital spaces.
Stop Scrolling: Five Tips to Build Your Instagram Following
Most coffee businesses rely on social media—particularly Instagram—to communicate with customers. Here’s everything you need to know to be successful on the 'gram.
A Rose by Any Other Name: What To Call Your Coffee Company
The name you choose for your coffee business might be the most important decision you make. How four business owners came up with theirs.
Design The Grab-and-Go Menu Of Your Dreams
A cafe with great coffee? Awesome. A cafe with great coffee and excellent food? There’s truly nothing better—here’s how to build a standout grab-and-go food menu that meets the needs of your space.
Shuv Coffee Weighs on a Sliding Scale: Pricing Coffee for Accessibility
Indianapolis-based roaster Shuv Coffee offers beans on a sliding scale basis—and encourages others to think of ways to make coffee accessible for all.