Coffee Shop

Many aspiring business owners know the feeling: They tell someone about their plans to start a business and inevitably get skepticism back. Perhaps that isn’t surprising: After all, in the U.S., 50% of businesses…

Cold brew can be a major revenue-driver in coffee shops. See how four cafes are using it to build menus, improve workflows, and keep customers engaged.

Valentine’s Day may not be a classic occasion for coffee shops—but as these four operators show, cafes can still harness the holiday with limited-time drinks, bundles, and other lucrative extras.

Across specialty cafes, ordering a cup of coffee can mean everything from batch brew to a pour-over. In this story, three cafes break down their approach to drip coffee—and explain the factors that shaped…

Facing high rents and build-out costs, coffee shop owners are finding success by opening inside existing retail spaces.

Alcohol consumption has declined in America, and coffee shops are embracing the zero-proof movement with mocktails. Three cafes share how they’re shaking things up and attracting new customers.

As the government shutdown threatens federal food aid programs, independent coffee shops are finding ways to help, from free breakfasts in Portland to food drives in Tulsa.

Many cafes offer wide-ranging drink menus. But for some, a pared-down menu with just the classics is the best way to express their values and service style.

Mocha prices are all over the map. What drives menu pricing, and how can cafes compete without undervaluing one of the most iconic coffee drinks? Read on to find out how.

Methodical Coffee, a coffee shop and roaster based in Greenville, South Carolina, launched a profit-sharing program early this year. The program covers all 85 of its employees, including those who work across its four…