Fresh Cup: Coffee Industry Stories and Insights

A Company Gave an AI Agent Free Rein to Run a Cafe in Sweden

San Francisco-based Andon Labs opened a cafe in Stockholm, Sweden, powered almost entirely by a Google Gemini-powered AI agent nicknamed “Mona.” Results were strange.
by Fionn Pooler | May 19, 2026

Latest Stories

Coffee News Club: Week of May 18

Parents in Japan are finding relief at crying cafes. Plus, a beloved coffee shop burns down just months after rebuilding due to damage from Hurricane Helene, and an AI chatbot manages a cafe poorly.
by Fionn Pooler | May 18, 2026

New Product: Monin’s 2026 Flavor of the Year is ‘Swavory’ Toasted Coconut

Sweet-and-savory flavors are trending in 2026, according to Monin’s data. The brand’s new Toasted Coconut syrup was designed to meet that emerging demand.
by Garrett Oden | May 15, 2026

200,000 Sharpies Later, People Hate Those Messages On Starbucks Cups

In 2024, new CEO Brian Niccol told Starbucks baristas to write fun messages on to-go cups. Turns out, no one likes them.
by Fionn Pooler | May 14, 2026

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Retail & Commerce

In China, Baristas Are Creating a Coffee Scene That’s Uniquely Theirs

Wholesale Relationships Are Strained Under Increasing Green Coffee Costs. 13 Roasters Told Us How They’re Adapting.

‘We Went at It Backwards’: Kyle Ramage on Competition-Level Roasting and the Black & White Story

‘Where Do We Find the Women?’: Areli Barrera Grodski on Roasting for Prosperity and Equity

How Four Coffee Brands Are Turning Valentine’s Day Into a High-Sales Holiday

“You Have This Point of Leverage”: Brett Donahue on Sourcing and Roasting at Scale with Counter Culture Coffee

Resource Library

The AI Playbook for Coffee Shop Operators

Coffee shop operators share how they’re using AI for menu insights, faster marketing, and smarter operations.

Live Session Replay: Modern Tech Stacks for Growing Roasters and Coffee Shops

We talked about the evolving coffee tech stack ecosystem, and how roasters and cafes can operate efficiently and smartly with their tech decisions, with Cropster and Odeko.

Industry Reports

Coffee Tech Stacks: Blind Tiger Coffee Believes Tech Will Help The Brand Grow to 50+ Locations

Blind Tiger Coffee Roasters has eight cafes locations, but its founder wants to build a business that can handle fifty. Here’s how he’s thinking about using tech to get there.
by Garrett Oden | May 1, 2026

Coffee Tech Stacks: The Software Rebel Dog Coffee Uses to Facilitate Multi-Shop Growth

To grow a coffee company, you need to invest in technology that can scale alongside your business. Here’s how Connecticut’s Rebel Dog Coffee used its tech stack to expand from a single store to…
by Anne Mercer | March 20, 2026

Coffee Tech Stacks: Three Keys Coffee Is Rethinking Software for Its Scale Era

The award-winning, solar-powered roastery uses a lot of software—and it’s rethinking nearly all of it. Here’s how Three Keys Coffee’s tech stack is evolving to meet its new goals.
by Garrett Oden | February 25, 2026

Coffee & Tea Articles

How Ghirardelli Made Classic Flavors Feel New Again In Their World of Coffee Drink Flights

Tea Refreshers Are Winning Over the Non-Coffee Crowd

More Restaurants Are Becoming All-Day Cafes

Cxffeeblack Opens New Memphis Headquarters

How Xpresso in South Africa Makes Coffee Affordable for All

When Did Everyone Become A Coffee Consultant?

Must-Reads From The Coffee Shop Handbook

The Coffee Shop Guide To Metrics and KPIs

by Anne Mercer | August 23, 2024

The Coffee Marketing Pyramid

by Garrett Oden | July 31, 2024

The Modern Coffee Shop Tech Stack

by Garrett Oden | November 8, 2024

Every Coffee Business Owner Needs To Ask Their Customers These Five Questions

by Garrett Oden | September 4, 2024