The Difference Between a Buzzing Cafe and a Noisy One Is Smaller Than You Think

A new study shows the razor-thin margins between decibel readings can impact how noisy a cafe feels—and how customers and workers are impacted by noise.
by Ashley Rodriguez | June 5, 2024

We Went to De-escalation Training: Here’s Everything We Learned

A new course offers coffee shop workers tactics and tools to de-escalate conflict. We took the class: here's everything you need to know. 
by Lydia Stolper | May 10, 2024

Waste No Beans: A Demand Planning Guide for Roasters

Coffee roasters face a common struggle when setting up their ecommerce platforms: how to avoid waste while keeping products fresh. Now, many are turning to software to manage inventory.
by Haley Greene | May 3, 2024

More Roasters Are Launching RTD Coffees—Here’s How The Economics Work Out

Consumers increasingly turn to ready-to-drink coffee. How can independent coffee roasters enter this exploding market?
by Haley Greene | April 24, 2024

How to Create Career Pathways in Your Cafe

Barista jobs are sometimes treated as temporary roles, but investing in employee development can pave the way for fulfilling careers in coffee.
by Haley Greene | January 3, 2024

Branded Coffee Cups: 11 Examples Of Cups We Love 

Branded coffee cups help create brand recognition and attract new customers, but what does it take to make a cup truly stand out?
by Anne Mercer | December 22, 2023

Five Places, Five Operating Hours

Are you an all-day cafe, or do you close shop right after the morning rush? Learn how coffee shops choose their ideal operating hours for profitability, safety, and customer experience.
by Haley Greene | December 20, 2023

The Magic and Skill of Building a Holiday Blend

'Tis the season for hot cocoa, chestnuts roasting on an open fire, and holiday blends. But how do you create a coffee blend that inspires holiday cheer and lights up a room as much…
by Brit Alexandria | December 1, 2023

“If It’s Hidden, It’s We Who Hide”— On Discovering the Potential of Robusta Through Roasting

We know surprisingly little about how to roast Robusta coffee. And yet, understanding the differences of Robusta in the roaster could help unlock its potential.
by Mikey Rinaldo | November 22, 2023

A Day in the Life of a Coffee Consultant

Part McGyvers, part experts, part confidantes, a coffee consultant can help you take your idea for a new shop or product and bring it to life.
by Brit Alexandria | November 8, 2023