Don’t Wait Until It’s Too Late: Three Things To Consider When Hiring

Hiring team members requires a structured approach: here are three ways you should think about bringing on a new employee.
by Jennifer Auck | July 21, 2022

Elevated Spirits: Alcohol in the Café

Adding alcohol to your café lineup can expand menu offerings and give baristas a new toolkit to express their creativity. We talked to three shops about the ups and downs of serving alcohol in…
by RJ Joseph | July 20, 2022

Embarking On A Journey: How To Become A Better Sensory Guide

Here are six simple ways to build confidence in your sensory skills and be a better guide to customers.
by Teresa Pilarz | July 19, 2022

Should Coffee Shops Charge Extra For Plant Milks?

With an increasing number of coffee chains removing the surcharge for drinks plant-based milks, some owners of small independent shops wonder if they should do the same.
by Haley Greene | July 15, 2022

What You Need To Know About Coffee Shop Software

Beyond the essentials, apps and software can provide immediate and long-term benefits to a coffee shop. But each piece of software comes at a cost—and not always a financial one.
by Anne Mercer | July 6, 2022

Takeaway Without the Trash: On Reusable To-Go Options

From mason jar meals to mug lending, a surge of new takeaway programs proves zero-waste to-go options are possible.
by Robin Roenker | July 5, 2022

9 Tips on Negotiating Your Commercial Lease

Negotiating your commercial lease can be overwhelming and confusing: here are nine tips that'll guide you through the process.
by Jeff Granfield and Dale Willerton | June 28, 2022

High Quality Even in High Quantity

How to maintain your standards during high-volume rushes and events.
by Cody Kirkland | June 14, 2022

A Breakdown of 6 Coffee Ads (And Why They Work)

Even after more than a century of industry innovation and growth, coffee advertising remains stale: here are six ads doing something fresh.
by Anne Mercer | June 9, 2022

A Moveable Feast: How Mobile Carts Keep Coffee Going

Driving and riding the mobile wave.
by Regan Crisp | June 6, 2022