Industry

Starbucks’ announced they’ll return to hand-writing customers’ names on their cups. We interview shop owners and ask: is writing names on cups silly or a way to build connection with customers?

Wondering what to get your favorite caffeine tinkerer, latte sipper, or espresso slinger this holiday season? We’ve sourced 2024 coffee gift recommendations from our team of experts.

Some cafes are turning to biodegradable and edible packaging as a way to reduce waste. But many of these items contain major allergens—here’s what you need to know to keep patrons safe.

Single-use packaging might seem like an inevitable part of a coffee business, but learning the basics of sustainable design can help owners reduce waste and align packaging needs with their values.

Coffee shops are more connected than ever before, and building a robust technology stack is essential—here are the tech and tools industry leaders use to make their shops run smoothly.

Following Starbucks’ recent decision to cut back on drink promotions, we asked coffee shops if offering discounts is ever really worth it—and how they find success through thoughtful, targeted promotions.

As part of this year’s Austin Coffee Festival, three longtime Austin coffee pros reflected on the changing industry—and shared their advice for keeping the coffee passion alive.

New reports suggest whole-bean coffee sales are on the rise. But what’s fueling that growth? We ask roasters what they think.

Over the last seven years, oat milk has exploded in popularity across the U.S., Europe, Asia, and Latin America, kicked off by the Swedish company Oatly’s appearance on the market in 2017. Uptake was…

Alma Coffee’s mixed cafe and roastery space is designed to feature and showcase the brand’s bean-to-cup model of sourcing, roasting and serving coffee.