How to Design an Outdoor Seating Plan For Your Cafe

Have you been think­ing about adding out­door seat­ing to your cafe? A thought­ful pa­tio de­sign can en­hance your brand and draw in new cus­tomers. Whether you hire some­one or go about the de­sign your­self, the…
by Jenn Chen | May 3, 2022

Hiring Good Managers: How To Empower Your Staff and Learn To Step Away

Identifying, training, and empowering a potential manager is vital to the health of your café.
by Kerry Miller | May 2, 2022

5 Ways to Create a Safer & More Productive Café Space

Ensuring that café spaces stay safe and productive requires more than just good intentions.
by RJ Joseph | April 29, 2022

How To Win The Farmers Market Game

Farmers markets can be a great place to introduce folks to your brand, but comes with its own rules and challenges — here's how to navigate them.
by Stephanie Gravalese | April 28, 2022

Guests Welcome — Three Tips on Inviting a Guest Roaster Into Your Café

Bringing in a guest roaster can add variety to your menu and drive business.
by George Glannakos | April 27, 2022

Crunching the Numbers — Creating a Budget That Works For You

Five entrepreneurs share their best financial practices.
by Janae Easlon | April 25, 2022

With A Push Of A Button — How Automation Bridges The Gap Between Convenience and Craftsmanship

Here's how cutting-edge shops are leveraging automation to create a memorable experience for customers and baristas. 
by Anne Mercer | April 22, 2022

The Tipping Point: Are We Ready to Move Beyond the Tipping Model?

Baristas' livelihoods often rely on tips received—should they?
by Michael Butterworth | April 21, 2022

Unique Selling Points — How 18 Cafés Create Distinct Customer Experiences

18 cafés from around the world serving up a unique experience for their customers.
by Jessica Natale Woollard | April 19, 2022

Meeting In The Middle — Tips On How To Balance and Deliver Effective Customer Education

Some customers want to learn everything about coffee; others want to grab their drink and go. Onyx Coffee co-founder Jon Allen helps you walk that fine line.
by Jon Allen | April 18, 2022