Retail and Commerce

A new study shows the razor-thin margins between decibel readings can impact how noisy a cafe feels—and how customers and workers are impacted by noise.

A new course offers coffee shop workers tactics and tools to de-escalate conflict. We took the class: here's everything you need to know. 

Coffee roasters face a common struggle when setting up their ecommerce platforms: how to avoid waste while keeping products fresh. Now, many are turning to software to manage inventory.

Consumers increasingly turn to ready-to-drink coffee. How can independent coffee roasters enter this exploding market?

Latte price trends for the United States, with fresh data from 2023 and 2024.

Barista jobs are sometimes treated as temporary roles, but investing in employee development can pave the way for fulfilling careers in coffee.

Branded coffee cups help create brand recognition and attract new customers, but what does it take to make a cup truly stand out?

Are you an all-day cafe, or do you close shop right after the morning rush? Learn how coffee shops choose their ideal operating hours for profitability, safety, and customer experience.

'Tis the season for hot cocoa, chestnuts roasting on an open fire, and holiday blends. But how do you create a coffee blend that inspires holiday cheer and lights up a room as much…

We know surprisingly little about how to roast Robusta coffee. And yet, understanding the differences of Robusta in the roaster could help unlock its potential.