Barista Job Description Template

Effective inventory management can help coffee shops cut costs and increase profits. Read on for insights from three cafe owners to learn what works for them.

Starbucks’ announced they’ll return to hand-writing customers’ names on their cups. We interview shop owners and ask: is writing names on cups silly or a way to build connection with customers?

Thirty seconds for a coffee? Also, turns out coffee can extend your life — but for how long? Longer than 30 seconds. Click to read more.

Stamp cards are just the beginning. Beyond rewarding patrons, these four loyalty program options offer business owners room to experiment—and the opportunity to deepen customer engagement.