Addressing Implicit Bias in Customer Service Opens Doors to New Possibilities and Customers

As the coffee industry begins to re-navigate how they approach customer service, coffee professionals are taking steps to help baristas to best address systemic prejudices.
by Mykel Vernon-Sembach | February 19, 2019

Café Crossroads: Odd Fox Coffee

This Greenpoint, Brooklyn, spot opened in November of 2016, serving as an indoor/outdoor oasis for neighborhood residents craving an off-beat second home.
by Jameson Fink | February 19, 2019

Tea Lounge Adds Infusion of Bohemia to East Michigan

In a sleepy East Michigan town, best known as Dow Chemical’s world headquarters, a former Chemical Bank branch is now home to a decidedly more free-spirited venture.
by Fresh Cup Staff | February 13, 2019

Ending Stigma Surrounding Mental Health, One Cup at a Time

While most people have likely sipped on a mood-boosting cup of coffee or hot chocolate, one pharmaceutical researcher has developed vitamin-enriched coffee creamer and hot chocolate formulas that he believes will scientifically improve the…
by Fresh Cup Staff | February 13, 2019

Fresh Cup Goes to Work in #Café4aDay

Fresh Cup is clocking in to work a shift behind the counter at some of the most innovative cafés we can find for our monthly #Café4aDay social media immersions.
by Fresh Cup Staff | February 13, 2019

The Benefits of Attending Trade Shows

Depending on your personality, trade shows can be the highlight of your professional calendar or an emotionally exhausting obligation.
by Michael Butterworth | February 13, 2019

Skateboard Royalty Opens Coffee Shop

Pro skateboarder Riley Hawk just opened his first coffee/vinyl shop, Steel Mill Coffee, in the Oceanside neighborhood of San Diego.
by Fresh Cup Staff | February 6, 2019

Womxn in Coffee + Barista Education Series

Two innovative events focused on creating dialogue and educating other folks about groups of people who have historically faced discrimination.
by Fresh Cup Staff | February 6, 2019

Rommelmann’s Takeover of Ristretto Roasters Twitter Account

Roughly two and a half weeks after news broke of Nancy Rommelmann’s #MeNeither YouTube series, the Ristretto Roasters Twitter account mysteriously began tweeting about a former employee and other local roasters.
by Fresh Cup Staff | February 5, 2019

MICE 2019: Growing the Coffee Industry

Discover what to expect at the 2019 Melbourne International Coffee Expo, February 7–9, at the Melbourne Convention and Exhibition Centre. 
by Fresh Cup Staff | January 30, 2019