Retail and Commerce

Jessica Han had always been drawn to flowers and coffee. For years, she dabbled in floral arrangements as a side hobby in her hometown of San Jose, California, making bouquets for friends and family…

While storage container coffee shops were initially deemed a passing trend, many entrepreneurs worldwide have found remarkable success with this unconventional café concept.

In March of 2023, I had the honor of leading three different panel discussions at Coffee Fest in New York. This was the first in-person event I got to attend as a representative of…

Does the mere thought of talking to a journalist make you nervous? Here are tips and tricks for every business owner to ace their next media request.

First impressions matter—are you creating the experience your customers crave? Here's what to think about when designing your café.

Many people's first interactions with a café are visual—and you don't have to be a photographer to take photos that define your brand and attract customers.

Originally a way for customers to personalize their coffee, the condiment bar may be a thing of the past.

Many cafés double as bike repair shops, bookstores, clothing boutiques. With the rise of ecommerce, some are using their space as a shipping locale.

In March 2020, thousands of coffee businesses were forced to close their doors—some never reopened. This is in memory of all the shops we've lost.

From iced lattes to frozen drinks, café customers can't get enough cold coffee. Find out how cafés can tap into the growing demand with a diverse cold drink menu.