Make Like A Bean And Ground (Yourself): Grounding Techniques For Baristas

Stress in a customer service job is inevitable, so it’s essential to have grounding tools to stay calm and centered through difficult situations.
by Kiara Teasley | January 13, 2023

Heavy Rotation: On Picking Music For The Café

For many café owners, music tracks are that continuous backbeat under a busy coffee business, a statement of the space, and an exclamation of the people working there. More than just a mood setter,…
by Peter Agostinelli | January 10, 2023

The Joys and Burdens of Old Roasters

What to know before retrofitting a roaster.
by Emily McIntyre | January 5, 2023

Is It Time to Raise Your Prices?

Coffee shops face a challenge: should they absorb the rising cost of goods or pass along costs to the customer? Here’s how business owners decide when to increase menu prices.
by Haley Greene | January 4, 2023

Is Your Café Kid Friendly?

Menus, play areas, booster chairs, and a welcoming attitude show your kid-friendly colors.
by Ellie Bradley and Chris Lucia | January 3, 2023

How To Train Efficiency Effectively

Efficiency is an elusive skill, but necessary to the wellbeing of any cafe. The following six tips will help you train baristas to be as efficient as possible.
by Miranda Haney | December 23, 2022

Fire It Up: Enhancing the Art of Roasting With Technology

Roasting coffee is an art, but technology can bring more precision to making the perfect cup of coffee.
by Carrie Pallardy | December 20, 2022

Tone-Setting Tunes

The power of music in the café.
by Carimé Lane | December 15, 2022

Thinking Beyond the Pastry Case: How Adding Food Can Upgrade Your Café

A great food program isn't just for restaurants—creative food options can take your space from a quick pit stop to shop that's hopping all day.
by Cory Eldridge | December 13, 2022

24 Days of Fun: Crafting a Compelling Coffee Advent Calendar

You've seen advent calendars for everything from beer to tea to cheese. It was only a matter of time before specialty coffee jumped on the trend. Here's how some of the most notable coffee…
by Pauline DaidPoisot | December 9, 2022