Joe Tops Off its Interface


Editorial Policy

Published on

Last updated on

[M]obile ordering app, Joe, is officially out of the beta phase. Earlier this month, the Seattle-based company launched a new merchant interface and tablet, as well as a new app for customers.

If you’re unfamiliar with Joe, the service allows small chains and indie coffee shops to offer app-based ordering, purchase processing, and a simple reward program. Coffee shops are able to customize exactly what products are offered, and even blackout times when the service is not available, which can be handy when dealing with the morning rush.

Joe asserts that its service leads to 30% larger tickets, more orders per customer, and that it costs the same amount as when customers order in store.

The new merchant interface has been designed to include all the feedback that Joe’s initial 75 coffee shop partners have provided over the last year. New features ensure that baristas never miss an order, that cafés have even more control to customize their food and drink menu, and that life is better for baristas and managers.

To learn more about the service and request a demo, visit

Share This Article

Fresh Cup Staff

Join 7,000+ coffee pros and get top stories, deals, and other industry goodies in your inbox each week.

This field is for validation purposes and should be left unchanged.

Other Articles You May Like

Survey Results: The 2023 Coffee Business Owner Salary Report

We surveyed owners of coffee shops and coffee roasting companies to learn how much business owners make in the coffee industry. Here’s what we found.
by Garrett Oden | September 13, 2023

At Clutch Coffee Bar, Drive-Thru Reigns Supreme

Drive-thrus can feel rushed and impersonal. But folks like Clutch Coffee Bar are reimagining the drive-thru model as a vehicle for fun, friendly, and fast customer experiences.
by Anne Mercer | September 1, 2023

How Technology Empowers Coffee Shops to Deliver Consistent Quality

Consistent coffee quality is the key to driving repeat customers. But consistency can be difficult to maintain without the right tools in your arsenal.
by Anne Mercer | July 14, 2023

The New Cafe Consumer Base

In the wake of the pandemic, consumers are engaging with coffee shops in new ways—how to meet the needs of a radically transformed customer base.
by Haley Greene | July 5, 2023