Addressing Implicit Bias in Customer Service Opens Doors to New Possibilities and Customers

As the coffee industry begins to re-navigate how they approach customer service, coffee professionals are taking steps to help baristas to best address systemic prejudices.
by Mykel Vernon-Sembach | February 19, 2019

MICE 2019 Takes it Back to the Basics

Australia’s only coffee-dedicated trade show, the Melbourne International Coffee Expo (MICE), brought more than 140 local and international exhibitors together to network, educate, and celebrate.
by Anastasia Prikhodko | February 13, 2019

Skateboard Royalty Opens Coffee Shop

Pro skateboarder Riley Hawk just opened his first coffee/vinyl shop, Steel Mill Coffee, in the Oceanside neighborhood of San Diego.
by Fresh Cup Staff | February 6, 2019

Willie Nelson Launches a Different Kind of Green Coffee

American country music icon and longtime cannabis advocate Willie Nelson announced that he’s getting into the legal hemp game by launching a CBD-infused coffee.
by Fresh Cup Staff | February 5, 2019

Origin: Australia

As the global demand for specialty coffee continues to grow, coffee farmers in Australia aim to compete with heavy-hitting coffee-producing countries—even amidst challenges.
by Anastasia Prikhodko | February 4, 2019

MICE 2019: Growing the Coffee Industry

Discover what to expect at the 2019 Melbourne International Coffee Expo, February 7–9, at the Melbourne Convention and Exhibition Centre. 
by Fresh Cup Staff | January 30, 2019

Kaapittiaq Keeps Inuit Culture Alive Through Coffee

From Peru to the Arctic Circle, coffee is supporting indigenous traditions around the world.
by Fresh Cup Staff | January 30, 2019

First-Ever French Coffee Event

A new event could be an indicator that French attitudes toward specialty coffee are changing.
by Fresh Cup Staff | January 30, 2019

New Show Features Colombia’s Trans Coffee Workers

Three coffee pickers working on a farm near Santuario, Colombia, who are also trans women from the indigenous Emberá community, are the central focus of the premiere episode of a new series from UK’s…
by Fresh Cup Staff | January 30, 2019

Oxcart Coffee Brings Cafe Imports to Costa Rica

The new hub, named for the intricately painted family carretas of the region, is the result of years of work in the country, and will allow Cafe Imports to work directly with growers, build…
by Fresh Cup Staff | January 23, 2019