Want Your Cafe To Have a Line out the Door? Make It Worth Waiting For
Long lines at coffee shops can either draw people in or turn them away. Two busy cafes share how they manage volume, keep quality high, and turn wait time into part of the experience.
Small Cafe? Here’s How To Design a Winning Food Program
More and more customers expect prepared food when they go to coffee shops, which poses a challenge for cafes with small kitchens. Here’s how they can still deliver a great food program, despite space…
This Coffee Shop Went Viral. Here’s What Happened Next
Coffee Milano Cafe had its best-ever sales month after a TikTok video went viral. This example of earned media demonstrates how coffee businesses can leverage their own content for powerful marketing.
How Three Coffee Shops Tackle Inventory Management
Effective inventory management can help coffee shops cut costs and increase profits. Read on for insights from three cafe owners to learn what works for them.
Punch Cards, Points, and Perks: Which Coffee Loyalty Programs Work Best?
Stamp cards are just the beginning. Beyond rewarding patrons, these four loyalty program options offer business owners room to experiment—and the opportunity to deepen customer engagement.
Five Places, Five Winter Drinks
Winter drinks are the highlight of the season — five coffee shop owners reveal the seasonal drinks their customers can't get enough of in 2024.
Designing for the Future: The Evolution of Coffee Shop Packaging
Coffee shop packaging has come a long way from the days of plain paper cups and stamped sleeves. Today, more and more cafes are using custom packaging to promote their brands and create memorable…
Designing a Good Coffee Bag Is Harder Than You’d Think
Great design can get a coffee bag noticed, but the details are what really connect with customers. So how should roasters decide which information matters most on a bag of coffee?
Five Places, Five Espresso Blends
Five roasters, five takes on espresso. Explore how some of the most popular roasters craft an espresso blend that is unforgettable and distinct.
When Is the Right Time for Coffee Roasters to Rebrand?
A rebrand is more than just a new logo or color scheme. Timing it right can amplify a coffee brand's visibility and growth.